24/7 Support

We offer 24/7 online support via email and Support ticket system, and live chat weekdays between 4:00 AM and 8:00 PM EST. All Customer Care Advisors are real, friendly humans working from our headquarters in Spain, Germany, and UK. We love answering questions, solving problems, and helpingĀ  you grow your business

POS Cloud Support

POS terminals are require constant firmware updates to remain compliant with EMV standards. Without these regular updates, your company would leave itself open to fines and other compliance issues. Worse, it could make your customers, and their data, sensitive to potential security issues. Bit2Q use the latest terminal management system technolgy and ensure that all your Bit2Q POS machines are properly updated with any new software, firmware, and patches. We do much more than install updates across your devices. We protects your business and your customers.

Bit2Q Support helps with the following:

  • Automated Software Updates
  • Automated Firmware Updates
  • Regulatory Compliance